COMMON COMPETENCIES

TRS311201 Develop and update industry knowledge

TRS311202 Observe workplace hygiene procedures

TRS311203 Perform Computer Operations

TRS311204 Perform workplace and safety practices

TRS311205 Provide effective customer service

CORE COMPETENCIES

TRS5123111 Provide housekeeping services to guest

TRS5123112 Clean and prepare rooms for incoming guests

TRS5123113 Provide valet/butler services

TRS5123114 Laundry linen and Guest clothes

TRS5123115 Clean Public areas, facilities and equipment

TRS5123122 Deal with/Handle intoxicated guests